1 reviews | Active since Jun 2017
budget Rent a car-********** behaviour of Budget
Hi, my name is Uveer Dwarkapersad, i rented a vehicle from the 4/05/18-6/05/18, (booking code: 3 ********** -ZA-5), upon return of the vehicle it was inspected, the inspector took the key , politely said all was in order , and thank you. Sunday night i received a call ,from Budget , stating that the vehicle was damaged on the front right bumper , Which i vehemently disagreed with. I told the gentleman this is notthe case , and that the inspector did not flag anything, secondly i took pictures of the vehicle ,pre accpetance On the 4/05/18, and on the 6/05/18 , hence i can prove the vehicle had no damages, the call agent said its fine. today (8/05/20180, i received an sms that i have been billed R1384.13 fior damages ? this is not possible , and *******, ***** on behalf of Budget , to charge me, when i have photograpic proof of said vehicle being returned in exact condition it left the premises. Sadly budget does not care that such baseless actions are carried out, as i even sent the customer satisfaction wit hte same feedback a day ago, and no one following up on my disasterous experience. I had experienced the exact same thing with Avis, which prompted me to take pictures , as i am tired of the abuse by service providers. I challenge Budget to review video footage of the vehicle when i brought it back, listen to the conversation with said agent, and i will gladly send hte pitures i have. i expect an apology, and a refund, If not done, i will be forwarding to my attorney to take up the matter, because in lamens terms , this is flat out ***** !!!!
Uveer Dwarkapersad
