1 reviews | Active since Feb 2019
Budget Rent a Car being *********
I'm so Angry with Budget Car Hire. My Sister in law came to South Africa from the UK on the 14th March to finalize the sale of her house and hired a car from Budget from 14th - 28th March. In the mean time her Virgin flight back to the UK was cancelled, maybe because they knew there was going to be a border shut down and no planes would be flying. She anyway managed to book a flight back to the UK on British Airway for the 29th, again they too let her book and pay for her flight. She phoned Budget on the 26th and asked them to extend her car hire for an extra day which they did willingly. Needless to say her British Airways flight was also cancelled due to the lockdown. She tried to phone budget various times after her second flight was cancelled as she now didn't need the car anymore. No luck, there was no answer from the budget call Centre. She eventually sent them an email which they responded to; Sorry any cars that haven't been returned before the 26th March can only be returned on the 16th April after the lockdown at a charge of R50.00 per day. WHAT A ****** CHEEK! And the President said no company must profiteer from this Covid 19 lockdown. This is BS and I'm going to share this message far and wide. Budget mustn't profit any extra days hire from anybody from the day when they closed their offices for the National lockdown.
