big companys ******** customers

On the 27th/02/2018 a deposit of R1 753.54 was withdrawn from my account to book the hire of a Toyota AVANZA, which would be picked up on 9th/03/2018 at 17H30 REF. CQ ********** 9. My Booking confirmation no.IM ********** 9. Upon picking up of the car I was told my card isn’t the right card, surprisingly it wasn’t my first time using the very same card to hire at Budget car hire Richards bay. I was never given a reason why can’t I hire, I was just told that I can’t hire with my card. I ended up going home with out the car. I then called you Budget customer care number where I was referred to a Lucky who said that my money would be transferred back to my account in 15 working days. Its now 40 working days today and I haven’t received my refund. Airport rental say's Budget says i hired the car but when i ask to see and invoice as proof of the hire they wont give it to me. all i want is my money . Budget car hire and Air port rental must sort this out between them because i want my money and i will not rest until i have it.