Zero Service

On Wednesday, 3 December, I had a call with Sinky Betha from Budget Insurance that lasted over 40 minutes. We were in the final stages of setting up my insurance policy when he mentioned that they needed my previous insurance policy details. Because I was driving, I asked him to email me the request so I could respond once I was able to look for the document. He sent the email, and I rep**** the next morning (Thursday) with the policy number. I also followed up twice on the same day, but received no response. Later, I called Budget Insurance and was transferred to the business department. They took down my details and assured me that Sinky would call me back. Today, I am still waiting — no email, no phone call, no update of any kind. At this point, it seems unlikely that he will contact me soon, and I urgently need cover. Can someone else from Budget Insurance please assist and continue where Sinky left off? I would appreciate immediate help so that my policy can be finalised without further delays.