AB
Abrie B

1 reviews | Active since Dec 2022

14 Feb 2023, 15:36

"Your call is important to us, please wait"

I want to cancel my service plan with them, but it's impossible to get hold of a consultant on the customer care line.

0
Replies (3)
Budget Insurance
Budget Insurance's reply14 Feb 2023, 15:37
Official
Hi Abrie, that is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns. Kind Regards, The Budget Team
Budget Insurance
Budget Insurance's reply23 Feb 2023, 16:02
Official
Good day Abrie,  

We are just following up regarding your cancellation request. Please confirm if you have been assisted. 
AB
Abrie B's update27 Feb 2023, 10:32
Reviewer Update
Hi,

Yes the policy was cancelled, but R327,26 was still deducted from my account. This after I was told it would not happen!