hK
herman K

1 reviews | Active since Oct 2009

31 Mar 2025, 20:20

You service is pathetic

Looks like i am goimg to have to complain here again..as it seems the normal.poor service from budget is company policy...took them 3 months of waisting my time on my car fender bender claim....and now..my house alarm was struck by lightning..and i have been ignored since informing these clowns of this...no.reply to mails...NORMAL...no ohonecall from.sercice provider.....NORMAL.....no responce if i can get the alarm reolaced myself....NORMAL... I should have never moved my building insuelrance to theae clowns....i winder whats going to happens if my house burns down...it will be a megrian from hell in dealing with theae ppl....

I am truly dissapointed in budget..and the service provider that never calles..seems this is the service we pay for...

0
Replies (2)
Budget Insurance
Budget Insurance's reply31 Mar 2025, 20:39
Official
Hi Herman,

We do apologise for the service experience.

We will escalate this to our team. They will be in touch with you during office hours.

Kind Regards,
The Auto & General Team 
hK
herman K's update09 Apr 2025, 23:15
Reviewer Update
Dear sir..

Thanks to Ryan Kisten..a manager at budget..my complaint was sorted in under 2 min..not like the incompetant staff at budget..passing my complaint around from 1 dep to another..from the so called service provider..that according to them come to my house without a appointmemt..as we all are at work..

But this manager went out of his way to assist and sort my complaint out..

THANK YOU SIR