TS
Tasleem S
1 reviews | Active since Jun 2019
13 Jun 2019, 15:04
Yes
Very disappointed in budget insurance after a break in at my residents was told the dectective reports is false and can’t pay me out after being a claim free client for 11 years.Apparently digit call the company representing them finding are that there was no force entry at my garage door and it was wear and tear and saps report does not verify anything all thou the culprit was caught that broke in my garage
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
14 Jun 2019, 08:43We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply14 Jun 2019, 08:43
Official
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's replyOfficial
14 Jun 2019, 12:12Update: We confirm that our Customer Relation Specialist contacted you and discussed your concerns as raised above. Further, we confirm that your claim was reviewed on more than one occasion and we cannot fault the decision that was made not to pay for your claim. Your claim was also reviewed by our Internal Dispute Resolution Department, and the outcome of their findings was discussed with you, and you were provided with written communication that confirms the outcome of your claim as well as the reasons for the rejection of your claim.
We confirm that the outcome remains unchanged, and apologise for not being able to assist you further.
Kind Regards,
The Budget Insurance Team.
We confirm that the outcome remains unchanged, and apologise for not being able to assist you further.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply14 Jun 2019, 12:12
Official
Update: We confirm that our Customer Relation Specialist contacted you and discussed your concerns as raised above. Further, we confirm that your claim was reviewed on more than one occasion and we cannot fault the decision that was made not to pay for your claim. Your claim was also reviewed by our Internal Dispute Resolution Department, and the outcome of their findings was discussed with you, and you were provided with written communication that confirms the outcome of your claim as well as the reasons for the rejection of your claim.
We confirm that the outcome remains unchanged, and apologise for not being able to assist you further.
Kind Regards,
The Budget Insurance Team.
We confirm that the outcome remains unchanged, and apologise for not being able to assist you further.
Kind Regards,
The Budget Insurance Team.