aM
anathi M

1 reviews | Active since Jul 2011

07 Jul 2021, 08:17

Wrongfully suspended insurance of my vehicle

I’m writing this because I’m really disappointed by receiving a message from budget insurance stating that Dear Customer, your vehicle theft cover is suspended as we havent received confirmation of the tracking device. Your new premium is R816.46. FSP18178 I fail to understand I sent the proof of tracking to budget insurance on the 25th of June to *** that was given to me Can this be rectified ASAP before I take it up to ombudsman it’s really confusing

0
Replies (1)
Budget Insurance
Budget Insurance's reply07 Jul 2021, 10:09
Official
Hi Anathi,

We would like to apologise for the service you have received.

Our team will look into your matter and contact you with feedback.

Kind Regards,
The Budget Team