Wrong Vehicle Engine Mistake by Budget
<p>Hello Peter,</p> <p> </p> <p>I joined Budget insurance this year may, i informed them that my car is 2012 Suzuki Swift 1.4 Gl and yet they continued to insure it as a 1.5 GL, and now they want to charge me more for their blunders and they dont even want to accept that it was their mistake, They can play the tapes for further investigation and i am not willing to pay more for their own mistake.</p> <p> </p> <p>Kindly note that i am unhappy and should i receive a better quote or an equivalent or slighly higher by a small margin its Good Bye.</p> <p> </p> <p>Kindest Regards,</p> <p>Tshabalala T.M</p> <p> </p> <p> </p>
We acknowledge receipt of your complaint.
We are so sorry to hear about your frustration. Please allow us an opportunity to investigate your concerns, one of our Customer Relation Specialist will be in contact with you shortly.
Kind Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about your frustration. Please allow us an opportunity to investigate your concerns, one of our Customer Relation Specialist will be in contact with you shortly.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with our Customer Relation Specialist, we are still busy with the investigation herein and will provide you with final feedback herein soonest.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with our Customer Relation Specialist, we are still busy with the investigation herein and will provide you with final feedback herein soonest.
Kind Regards,
The Budget Insurance Team.
Update:
We are pleased to confirm that this matter has been resolved and that you are satisfied with the outcome herein.
We confirm that the error was indeed from our side, which we have managed to rectify and we apologise for the inconvenience caused.
Enjoy the rest of your day.
Kind Regards,
The Budget Insurance Team.
Update:
We are pleased to confirm that this matter has been resolved and that you are satisfied with the outcome herein.
We confirm that the error was indeed from our side, which we have managed to rectify and we apologise for the inconvenience caused.
Enjoy the rest of your day.
Kind Regards,
The Budget Insurance Team.