1 reviews | Active since Apr 2018
WORST!!!! TWO ++ ****** MONTHS AND NOTHING HAS BEEN DONE TO MY CAR
My car had hail damage and budget told me to take it to Ladysmith Panel Beaters, now bear in mind that this was TWO ++ MONTHS AGO GOING TO THE THIRD MONTH. I have been very very patient with my insurance, i have been contacting them as well as the panel beaters trying to get an update and for the past TWO months. Initially i was told by the Ladysmith panel beaters that my car was too damaged and they will have to order new parts for the roof as well as the bonnet, this i was told within a week or two after dropping off the car.
Past three weeks (2months later) i have been trying to get an update, contacting both budget and ladysmith panel beaters, all to find that no parts were ever ordered and instead they still continued trying to "press and dent" my car although they knew from get go that it was not going to work and that new parts need to be ordered.
THIS IS BEYOND RIDICULOUS, I CANNOT BE EXPECTED TO WAIT ANOTHER MONTH + FOR THESE PARTS TO BE DELIVERED WHICH WERE SUPPOSE TO BE ORDERED TWO MONTHS AGO AND THEN HAVE TO WAIT ANOTHER TWO MONTHS FOR IT TO BE ACTUALLY REPAIRED!!! I WILL NOT WAIT ANY LONGER
Now i don't know what deal budget has with ladysmith panel beaters but i want my car fixed and returned to me ASAP, i have been patient, i have wasted so much of my time, money and energy contacting these people but clearly both parties are taking advantage of that and my patience has run out!
If nothing is done seriously i will take this matter further, I am sick and tired of both budget and ladymith panel beaters, its very unfair on me as now i am suffering from the *********** staff hired by both parties, no no no i am sick of it.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Dear Ms Chirwa
We have received confirmation from our team that they will continue to monitor the matter until such time that the repairs are complete and will ensure that you receive relevant updates.
Kind Regards
The Budget Team
Dear Ms Chirwa
We have received confirmation from our team that they will continue to monitor the matter until such time that the repairs are complete and will ensure that you receive relevant updates.
Kind Regards
The Budget Team
