eG
elizna G

1 reviews | Active since May 2012

05 Mar 2024, 09:09

Worst service ever

Struggling to get policy cansel since December. Every month they deduct the monye could reverse every month but last month I couldn't the bank told me they have to refund me send 9 mails Phone them and no response. Luckily their was no money in my account as they try to deduct again. Phone no assistance so stay away from budget client service does not exist with them.

0
Replies (2)
Budget Insurance
Budget Insurance's reply05 Mar 2024, 09:12
Official
Hi  elizna, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 


Kind Regards, 
The Budget Team.
eG
elizna G's update19 Mar 2024, 21:16
Reviewer Update
Good day after everything and cansellation of my police received letter on the 5 March they try to deduct the premium again bank penalize me with R100 because someone is not doing there work who is going to pay thet fine