IS
Itumeleng S

1 reviews | Active since Oct 2023

05 Oct 2023, 15:07

Worst service ever

its been 6 months and counting and they still haven't fixed the mother's car. We still don't know when the car will be fixed. The goal post keep on be moved. Today I was told to be happy they gave me an updated(they don't know when the car will be fixed).

0
Replies (3)
Budget Insurance
Budget Insurance's reply05 Oct 2023, 15:27
Official
Hi Itumeleng, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns.
 

Kind Regards, 
The Budget Team
IS
Itumeleng S's update05 Oct 2023, 15:33
Reviewer Update
Maybe if I just go an tow the car from panelbeater and drop it at your office you will then take me serious
Budget Insurance
Budget Insurance's reply05 Oct 2023, 15:45
Official
Hi Itumeleng, 

We have escalated your request to the relevant department. 

They will contact you directly to provide you with feedback regarding your vehicle.


Kind Regards, 
The Budget Team