NR
Nompumelelo R
1 reviews | Active since Feb 2020
29 May 2026, 10:53
Worst service
I am extremely disappointed in the low class service I have received from Budget insurance. I made a claim on the 20th of April 2026. To this date, my car is not fixed. They keep giving me the runaround and not following up. Today is the 29th of May 2026 and I am ready to leave them. Every single claims consultant always makes **** promises. They promise to call me back and never do. This is utterly disappointing and the worst service I have received. Dont bother joining them. You won’t get any help
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Budget Insurance's replyOfficial
29 May 2026, 11:00Good day Nompumelelo,
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had. We understand your frustration regarding the delays, lack of follow-up, and the service you have received on your claim.
Please be assured that your concerns are being taken seriously. We are escalating this matter to the relevant team for urgent investigation and action, and we will ensure that it receives the attention it deserves.
We truly value your feedback and appreciate your patience while we work to resolve this as quickly as possible.
Kind regards,
The Budget team
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had. We understand your frustration regarding the delays, lack of follow-up, and the service you have received on your claim.
Please be assured that your concerns are being taken seriously. We are escalating this matter to the relevant team for urgent investigation and action, and we will ensure that it receives the attention it deserves.
We truly value your feedback and appreciate your patience while we work to resolve this as quickly as possible.
Kind regards,
The Budget team
Budget Insurance's reply29 May 2026, 11:00
Official
Good day Nompumelelo,
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had. We understand your frustration regarding the delays, lack of follow-up, and the service you have received on your claim.
Please be assured that your concerns are being taken seriously. We are escalating this matter to the relevant team for urgent investigation and action, and we will ensure that it receives the attention it deserves.
We truly value your feedback and appreciate your patience while we work to resolve this as quickly as possible.
Kind regards,
The Budget team
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had. We understand your frustration regarding the delays, lack of follow-up, and the service you have received on your claim.
Please be assured that your concerns are being taken seriously. We are escalating this matter to the relevant team for urgent investigation and action, and we will ensure that it receives the attention it deserves.
We truly value your feedback and appreciate your patience while we work to resolve this as quickly as possible.
Kind regards,
The Budget team