Worst service

I was involved in a accident on 30 Nov 2024, it too budget a whole two weeks to tow the car to a panel beater. For a first claim this was the most disappointing and worst claims process. Not once was I ever contacted by the claims handler or even budget for that matter. I was always the one calling and pushing for this to get done. When you call and request to speak to the person dealing with you matter they say they will call you later and never call. It has taken a shocking 3 months for my car to get fix.