Worst nightmare!!!

<p>I have had vehicle insurance with Budget Insurance for my 2014 KIA RIO since 2014.On the 9th of June I was involved in an MVA and put in a claim the very same day.After several days I got feedback that it was assessed for damages after that things took a much slower pace and I had to call or leave email to ask for an update .Eventually after some calls I was told on the 21st of June that my claim was rejected because I was unable to provide necessary information to support the fact that I was previously comprehensively insured and I distinctly remember that prior to this I had told Nina Zembe that I never had a car or insurance on my name before the KIA and yet they still rejected my claim and even in my schedule it shows that I said I didn't have previous insurance .I couldn't believe this.i complained to the dispute resolution dept and awaiting feedback . I'm sorry to say this but it appears to me that Budget Insurance will find ways or any reason to not pay out a claim.I would like to warn people to be very careful in their dealings with Budget as their business practices borders on total disregard for ethical standards</p>