SM
Stella M
1 reviews | Active since May 2019
27 Apr 2022, 13:54
worst insurance ever
Wow to say im dissapoited with how budget insurance handles 3rd party claims is an understatement , its been over a month a logged a claim, im without a car no one bothers to call or fix my car,,, to even think i had 3rd party with you guys. im furious your service is pathetic
Helpful (0)
Replies (11)0
Replies (11)
Budget Insurance's replyOfficial
27 Apr 2022, 18:45 Hi Stella,
We would like to apologise for the service you have experienced.
We will be in contact to address your concerns.
Regards,
The Budget Team
We would like to apologise for the service you have experienced.
We will be in contact to address your concerns.
Regards,
The Budget Team
Budget Insurance's reply27 Apr 2022, 18:45
Official
Hi Stella,
We would like to apologise for the service you have experienced.
We will be in contact to address your concerns.
Regards,
The Budget Team
We would like to apologise for the service you have experienced.
We will be in contact to address your concerns.
Regards,
The Budget Team
SM
Stella M's updateReviewer Update
28 Apr 2022, 10:58Please I'm waiting for your call
SM
Stella M's update28 Apr 2022, 10:58
Reviewer Update
Please I'm waiting for your call
Budget Insurance's replyOfficial
28 Apr 2022, 12:19Hi Stella
Please accept our apologies for the delay in response.
We will be in contact to address your concerns shortly.
Regards,
The Budget Team
Please accept our apologies for the delay in response.
We will be in contact to address your concerns shortly.
Regards,
The Budget Team
Budget Insurance's reply28 Apr 2022, 12:19
Official
Hi Stella
Please accept our apologies for the delay in response.
We will be in contact to address your concerns shortly.
Regards,
The Budget Team
Please accept our apologies for the delay in response.
We will be in contact to address your concerns shortly.
Regards,
The Budget Team
SM
Stella M's updateReviewer Update
28 Apr 2022, 12:36Hi can you guys call me the lady I was transferred to refused to give feedback
SM
Stella M's update28 Apr 2022, 12:36
Reviewer Update
Hi can you guys call me the lady I was transferred to refused to give feedback
SM
Stella M's updateReviewer Update
06 May 2022, 09:47Hi can someone give me an update about my claim please
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Stella M's update06 May 2022, 09:47
Reviewer Update
Hi can someone give me an update about my claim please
Budget Insurance's replyOfficial
06 May 2022, 10:08Hi Stella,
We would like to apologise for the delay in response.
We will be in contact to address your concerns.
Regards,
The Budget Team
We would like to apologise for the delay in response.
We will be in contact to address your concerns.
Regards,
The Budget Team
Budget Insurance's reply06 May 2022, 10:08
Official
Hi Stella,
We would like to apologise for the delay in response.
We will be in contact to address your concerns.
Regards,
The Budget Team
We would like to apologise for the delay in response.
We will be in contact to address your concerns.
Regards,
The Budget Team
SM
Stella M's updateReviewer Update
06 May 2022, 13:06No one called as yet
SM
Stella M's update06 May 2022, 13:06
Reviewer Update
No one called as yet
Budget Insurance's replyOfficial
06 May 2022, 13:57Hi Stella
We acknowledge receipt of your complaint.
I see that a consultant has contacted you to advise that the relevant team will provide you with feedback shortly.
We acknowledge receipt of your complaint.
I see that a consultant has contacted you to advise that the relevant team will provide you with feedback shortly.
Kind Regards,
The Budget Team
Budget Insurance's reply06 May 2022, 13:57
Official
Hi Stella
We acknowledge receipt of your complaint.
I see that a consultant has contacted you to advise that the relevant team will provide you with feedback shortly.
We acknowledge receipt of your complaint.
I see that a consultant has contacted you to advise that the relevant team will provide you with feedback shortly.
Kind Regards,
The Budget Team
SM
Stella M's updateReviewer Update
09 May 2022, 10:24You guys don’t take me serious, I’ve been told I’ll get a call on Friday with feedback nobody called , I’m really struggling without a car .. this is the second month no progress nothing
SM
Stella M's update09 May 2022, 10:24
Reviewer Update
You guys don’t take me serious, I’ve been told I’ll get a call on Friday with feedback nobody called , I’m really struggling without a car .. this is the second month no progress nothing
Budget Insurance's replyOfficial
09 May 2022, 11:02Hi Stella,
We would like to apologise for the delay in response.
Our team will be in contact with you to address your concerns.
Regards,
The Budget Team
We would like to apologise for the delay in response.
Our team will be in contact with you to address your concerns.
Regards,
The Budget Team
Budget Insurance's reply09 May 2022, 11:02
Official
Hi Stella,
We would like to apologise for the delay in response.
Our team will be in contact with you to address your concerns.
Regards,
The Budget Team
We would like to apologise for the delay in response.
Our team will be in contact with you to address your concerns.
Regards,
The Budget Team
SM
Stella M's updateReviewer Update
09 May 2022, 14:46When exactly??
SM
Stella M's update09 May 2022, 14:46
Reviewer Update
When exactly??