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Palesa M
1 reviews | Active since Nov 2017
13 Mar 2025, 15:12
Worst insurance
Disappointed with this so called Budget Insurance level of their service. It's absolutely pathetic. I was involved in an accident on the 17 February 2025 til today I am taken pillar to post regarding my claim. They do not even bother to call you and update you as to how far they are with their process. You are literally in the dark unless you have to follow them around. Once they close to the date when feedback must be provided, you receive a sms stating your claim is validated with another week. They do not know how to treat customers, they do not deserve even that 1 star I gave them.
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Replies (1)Budget Insurance's replyOfficial
13 Mar 2025, 15:39Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
Budget Insurance's reply13 Mar 2025, 15:39
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Budget Team
