AR
Andani R

1 reviews | Active since Jun 2014

04 Dec 2019, 07:36

Worst Insurance Company

Budget Insurance is a nightmare to deal with. Rude intimidatting consultants that do not care for customer and their needs at all. After I had an accident on the 25th November 2019, it took an hour and a half for them to dispatch a towing vehicle to assist me. On the the 3rd of December after back and forth numerous calls, they tell me the insurance claim has been rejected. Their reasons were really unsatisfactory and somewhat looks like they were really just looking for loopholes in order not to pay out the claim.

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Replies (2)
Budget Insurance
Budget Insurance's reply04 Dec 2019, 08:22
Official
Hi Andani,

We are concerned to hear you feel this way and would like to assist you.

Please send us a private message with your Id/Policy number in order to refer your matter to our service team for assistance. 

Kind Regards,
The Budget Team
Budget Insurance
Budget Insurance's reply04 Dec 2019, 08:34
Official
Thanks for getting back to us Andani,

One of our Customer Relations Specialist will make contact with you to address your concerns.

Kind Regards,
The Budget Team.