1 reviews | Active since Sept 2015
Worst customer service and lack of follow
I was in an accident on the4/08/15,till to date the repairs for my vehicle has not been finalised.I am very dissapointed and disguisted as how my claim has been handled.I was expecting to get my vehicle on the 2/9/2015 as their 7 to 21 days to finalise claims.Budget doesn't care about the delay.Budget does not deliver the service that it promises its customers.This is the 6th week after the accident happened,I dont know when I will receive my car from their service provider(Ross Champion).I am tired to phone them really.I don't have options now,I am taking this matter to my laywer.And I am going to the media about this pathetic service,I am getting from Budget.I am ****ed off******I won't recommend Budget to anyone
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and there were no room to leave any voice message.
We are obtaining more information about the repairs process and will supply you with feedback on the matter soonest.
Regard,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and there were no room to leave any voice message.
We are obtaining more information about the repairs process and will supply you with feedback on the matter soonest.
Regard,
The Budget Insurance Team.