Worst Car Insurance Ever!!!!!!!

What a joke of a insurance company. Guys please do not insure your cars with the pity excuse of an insurance. I have been their client for years and they always had some story and excuse when it came to my insurance. I got the shock of my life on Thursday 22nd October. I drive a BMW 318i 2018 model, and recently had to claim for my windscreen as it was damaged. Of which i did, and got my car's windscreen replaced at the Glassfit Bloemfontein Branch. Now on the 22nd, i got another chip and wanted to sort it out before the chip ran on my windscreen when i got the shock of my life. That Budget Insurance requested Glassfit Bloemfontein Branch to replace my windscreen with an alternative windscreen and not a BMW Windscreen approved class. I got furious and called Budget and all the could say was that they only fit the original class of a car on a car that is less that 2 years old. I mean who does Budget think they are, making such a decision without my consent. What happens if i want to sell my car and will get a less value because Budget decided on their own accord that they will not put the original class in. Meaning this is decreasing the value of my car. Guys i was so angry because that is my car that i work hard to pay off. Even till now, Budget and its Managers has done nothing to remediate the issue. They don't care. Guys for your own sanity please use another Insurance company that will look after your assets. and even worse, the so called manager is so arrogant. Budget Insurance doesn't care, but they want to always debt order my account 3 days before its actually agreed date. I am moving my business some where else.