YV
Yanga V

1 reviews | Active since Sept 2018

04 Sept 2024, 11:39

WORSE, HORRIBLE SERVICE

30 July I submitted a claim and was ignored. Until I followed up with several calls on the 5/6 of August, the claim was only registered on the 8 of August. I am claiming for more than 1 component on my claim, and all these components are not excluded from the cover. They only approved a clutch component up to R4000, to my surprise all other elements are completely excluded. I disputed and did not go anywhere, The R4000 was promised to be paid within 3-4 working days, it's been 3 weeks now, I am constantly following up and no response.

This company neglected me, they keep ignoring me and have the worst service. Their service makes me SICK

0
Replies (1)
Budget Insurance
Budget Insurance's reply04 Sept 2024, 11:41
Official
Hi Yanga,

We acknowledge receipt of your complaint. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Insurance Team