bZ
baruch Z
1 reviews | Active since Sept 2011
08 May 2015, 14:41
wont let me do a direct deposit
I just had a phone call from Budjet insurance, I am aware I was over drawn on my account and there debt order was returned. yes that is my own fault, but when i wish to pay them directly in tho thier account i get told its not an option,I have cash in hand which i want to use and i get told no sorry we can not accecpt.<br> <br> this is not acceptible if you want my money then allow me to choose how i want to pay its as simple as that. <br> <br> i wish someone can please call me to assist me as i will only pay in to thier account and will not allow a debit order to go off. this is final.<br> <br> thanks
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Budget Insurance's replyOfficial
08 May 2015, 16:13Hello baruchzee1,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically, whereby a request for the Director to contact you was conveyed.
We acknowledge the request, and assure you that the team are mandated to act on behalf of the Managing Director and CEO, with regards to escalated matters.
We cannot stress enough that we do not have a facility which allows for a deposit.
We will however ask that a senior get in touch with you as soon as possible and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically, whereby a request for the Director to contact you was conveyed.
We acknowledge the request, and assure you that the team are mandated to act on behalf of the Managing Director and CEO, with regards to escalated matters.
We cannot stress enough that we do not have a facility which allows for a deposit.
We will however ask that a senior get in touch with you as soon as possible and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply08 May 2015, 16:13
Official
Hello baruchzee1,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically, whereby a request for the Director to contact you was conveyed.
We acknowledge the request, and assure you that the team are mandated to act on behalf of the Managing Director and CEO, with regards to escalated matters.
We cannot stress enough that we do not have a facility which allows for a deposit.
We will however ask that a senior get in touch with you as soon as possible and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically, whereby a request for the Director to contact you was conveyed.
We acknowledge the request, and assure you that the team are mandated to act on behalf of the Managing Director and CEO, with regards to escalated matters.
We cannot stress enough that we do not have a facility which allows for a deposit.
We will however ask that a senior get in touch with you as soon as possible and express our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team