CA
Chadwin A

1 reviews | Active since Dec 2021

15 Apr 2025, 09:05

Wish I could give 0 stars!!!!

I receive a call every few days from budget insurance VAP person about a scratch and dent policy that I asked to cancel a whole 2 months ago - every single time they call they advise they will cancel it for me and they just drop the line.

Just now I spoke to someone named Anthony who did exactly the same thing - honestly I am tired of the lies and just want this policy cancelled. Poor service, empty promises and clearly the customer is not the most important thing at Budget insurance.

0
Replies (1)
Budget Insurance
Budget Insurance's reply15 Apr 2025, 09:27
Official
Good day 
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The Budget Team