RN
R N
1 reviews | Active since Mar 2009
04 Jan 2016, 11:47
When will you stop breaking the law ?
I have on several occasions, including by email, instructed Budget Insurance Jhb head office not to use my details for telemarketing. Yet it persists. Most recently my information has been given to the Innovations Group who called me today for telemarketing. I have never consented to this. Misuse of personal information is against the law, including POPI, FAIS, the STIA and the Constitution. I intend to ledge a complaint with FSB if this is not resolved immediately with a suitable written apology.
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Replies (1)Budget Insurance's replyOfficial
04 Jan 2016, 15:53Hello RHNewman,
We acknowledge receipt of your complaint.
We apologise for the unnecessary frustration caused to you. We have requested further information from our marketing team regarding the fact that you are receiving marketing calls.
It was not our intention to inconvenience you and apologise if we offended you in any way.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We apologise for the unnecessary frustration caused to you. We have requested further information from our marketing team regarding the fact that you are receiving marketing calls.
It was not our intention to inconvenience you and apologise if we offended you in any way.
Regards,
The Budget Insurance Team.
Budget Insurance's reply04 Jan 2016, 15:53
Official
Hello RHNewman,
We acknowledge receipt of your complaint.
We apologise for the unnecessary frustration caused to you. We have requested further information from our marketing team regarding the fact that you are receiving marketing calls.
It was not our intention to inconvenience you and apologise if we offended you in any way.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We apologise for the unnecessary frustration caused to you. We have requested further information from our marketing team regarding the fact that you are receiving marketing calls.
It was not our intention to inconvenience you and apologise if we offended you in any way.
Regards,
The Budget Insurance Team.
