SY
Sixolisile Y

1 reviews | Active since Jul 2017

03 Jul 2017, 09:08

WHAT THE ****

<p>I don't understand why Budget Insurance did not ollow my instructions and why I am getting extra money deducted from my account. They promised to call me back and sort this out but nothing!!!!! This is so annoying can someone please suggest another insurer cause clearly I am not a valued customer at Budget!!!!</p>

0
Replies (3)
Budget Insurance
Budget Insurance's reply03 Jul 2017, 09:20
Official

We acknowledge receipt of your complaint.

We will be in contact with shortly to discuss your complaint.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply03 Jul 2017, 09:35
Official

Update:

As discussed with our Customer Relation Specialist, please allow us the opportunity to investigate your concerns, we will provide you with feedback soonest.

We really apologise for the frustration this has caused, we are sure we will be able to resolve this matter shortly.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply06 Jul 2017, 11:01
Official

Update:

We are pleased that this matter has been resolved, we again apologise for the inconvenience this has caused.

Should you require further assistance, please do not hesitate to contact our Customer Relation Specialist who will direct message her details to you.

Kind Regards,
The Budget Insurance Team.