MM
Mbatha M
1 reviews | Active since Sept 2020
06 May 2026, 06:05
What a bad service
I called last month ask them to cancel my insurance guess what I was given an appointment an email for me to send a quote which is sad why when I take the insurance they don’t give the run around , they called last week asking me they didn’t get the debit order, explain to them I want to cancel an am given run arounds today debit order bounce again , my bank is charging me, they don’t want to cancel my insurance
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Budget Insurance's replyOfficial
06 May 2026, 08:32Good day Mpumelelo,
Thank you for your message and please accept our apologies for the inconvenience caused.
We acknowledge your request to cancel the policy and the difficulties you experienced, including repeated debit order attempts and bank charges despite your cancellation request.
Please note that your policy cancellation has now been escalated to the relevant VAPS cancellations team as we have only found active VAPS policies under your profile. They may need to contact you telephonically to complete this cancellation request.
We regret the frustration this has caused and appreciate your patience.
Kind regards,
The Budget Insurance team
Thank you for your message and please accept our apologies for the inconvenience caused.
We acknowledge your request to cancel the policy and the difficulties you experienced, including repeated debit order attempts and bank charges despite your cancellation request.
Please note that your policy cancellation has now been escalated to the relevant VAPS cancellations team as we have only found active VAPS policies under your profile. They may need to contact you telephonically to complete this cancellation request.
We regret the frustration this has caused and appreciate your patience.
Kind regards,
The Budget Insurance team
Budget Insurance's reply06 May 2026, 08:32
Official
Good day Mpumelelo,
Thank you for your message and please accept our apologies for the inconvenience caused.
We acknowledge your request to cancel the policy and the difficulties you experienced, including repeated debit order attempts and bank charges despite your cancellation request.
Please note that your policy cancellation has now been escalated to the relevant VAPS cancellations team as we have only found active VAPS policies under your profile. They may need to contact you telephonically to complete this cancellation request.
We regret the frustration this has caused and appreciate your patience.
Kind regards,
The Budget Insurance team
Thank you for your message and please accept our apologies for the inconvenience caused.
We acknowledge your request to cancel the policy and the difficulties you experienced, including repeated debit order attempts and bank charges despite your cancellation request.
Please note that your policy cancellation has now been escalated to the relevant VAPS cancellations team as we have only found active VAPS policies under your profile. They may need to contact you telephonically to complete this cancellation request.
We regret the frustration this has caused and appreciate your patience.
Kind regards,
The Budget Insurance team