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Alan D

1 reviews | Active since Jun 2013

10 Oct 2016, 13:23

Website terrible

<p>This morning I made an enquiry about my Cash back bonus.</p> <p>The reason is that every time I login the Cash back bonus is a different amount.</p> <p>So what is the correct amount?</p> <p>This afternoon I got a call back and the lady ask me how can she assist me. I ask</p> <p>her if she did not read my enquiry. She told me that she is only busy with a call back.</p> <p>The question is why is there an enquiry on your website if the person do not know why</p> <p>he or she is calling you. The point is your website is terrible.</p> <p> </p>

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Replies (1)
Budget Insurance
Budget Insurance's reply10 Oct 2016, 13:50
Official

We can fully understand how frustrating this must be for you.

We have escalated your enquiry to the correct team who will ensure that confirmation of the correct amount payable is supp**** to you before close of business today.

Trust you will find the above in order

Kind Regards

The Budget Team