hH
haniff H

1 reviews | Active since Jul 2012

27 May 2024, 12:59

WARNING: WATCH OUT FOR BUDGET INSURANCE

Watch out for this insurance company. They deduct money from your account without your approval. Be extra careful about value added services. When you cancel your policy , they don’t cancel the value added services and thy quietly co timing debiting your account. This borders on ***** and there must be thousands of customers who are losing money to budget. Try getting your money back even after they acknowledge the error. They ask for tons of documents just to make your life difficult hoping that you will go away.

0
Replies (2)
Budget Insurance
Budget Insurance's reply27 May 2024, 13:01
Official
Hi Haniff, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. 
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team
hH
haniff H's update27 May 2024, 13:21
Reviewer Update
I have little faith that it will be resolved. Which is why I am considering referring this to the insurance ombudsman to investigate this company.