Vihicle hire days

Hello Pter I'm having an account with acc mo *** with them on the 13th had a motor vehicle accident won the 13th of February they said my car hire option has been 30 days courtesy car plan until they decide to change it without my consent in 2019 when i bought the new white ford figo 1.5 titanium. I've been asking for the recording of me agreeing on a car hire for 15 days they are playing hide and seek I'm I'm working a 4 day in four days oùt shift on the 5 the car hire company wants yo take their car on the 5th meaniñg I'll be without transport and I'm starting the shift always at 6 oclock than how the hell will i be going towork until my car is fixed.my acc no is ***,my broker at the time wàs Kego jolong..