NR
Nompumelelo R
1 reviews | Active since May 2017
01 Jul 2020, 15:53
Very upset client
I’m at a point where I’m considering canceling my insurance with Budget. I’ve been battling to get back my money after being involved in an accident a year ago. Terrible service & no response to emails. I asked for a call back, which I did yet but no assistance.
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
01 Jul 2020, 18:32Hi Nompumelelo,
We acknowledge receipt of your complaint.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply01 Jul 2020, 18:32
Official
Hi Nompumelelo,
We acknowledge receipt of your complaint.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
We will contact you during office hours to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
06 Jul 2020, 10:02Hi Nompumelelo,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Budget Team
The Budget Team
Budget Insurance's reply06 Jul 2020, 10:02
Official
Hi Nompumelelo,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Budget Team
The Budget Team