NS
Njabulo S

1 reviews | Active since Aug 2020

26 Nov 2020, 08:06

Very upset

My car broke down again and budget insurance booked it in at Keith's panel shop again, this is the 8th time my car has gone there and I am without a car for more than a day yet budget insurance said I will get a temporary car should they need to take it for more than 24hrs, at this point I'm considering cancelling my insurance with budget and fixing my car myself because clearly nobody knows what they are doing and my premiums are wasted

0
Replies (1)
Budget Insurance
Budget Insurance's reply26 Nov 2020, 09:12
Official
 Hi Njabulo,

We acknowledge receipt of your complaint.

Apologies for the service and experience thus far. 

One of our Customer Relation Specialists will contact you to discuss your concerns. 

However please send us a private message with your policy/ID or contact number noted on the policy.

Kind Regards,
The Budget Team