CS
CS S

1 reviews | Active since Jun 2010

09 Sept 2016, 10:50

Very poor service Budget Insurance - Mpho Mashishi -Legal dept

<p>I have been emailing Mpho since a month now with no response to my emails. I have provided him all the information as requested but it seems that Budget is trying my patience in the hope that I will eventually give up on trying to recover my excess paid. This is becoming increasingly frustrating as pictures and information provided shows undoubtedly that the third party is at fault. This matter is ongoing since May 2016</p>

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Replies (2)
Budget Insurance
Budget Insurance's reply09 Sept 2016, 12:04
Official

Thank you for bringing this matter to our attention

We are sorry to hear about your negative experience and have thus escalated your matter to the manager of our the Legal Department to ensure that contact is made with you as a matter of urgency.

Please accept our apology for the frustration and inconvenience caused

Kind Regards

The Budget Team

CS
CS S's update20 Sept 2016, 09:21
Reviewer Update

Well done to Louise Fortuin ( telesure ) for the excellent response! and putting me back on track to resolve this legal matter. Much Appreciated