MJ
Major J

1 reviews | Active since Feb 2024

13 Feb 2024, 17:07

Very poor service

They are insisting that I use their unprofessional auto body repairs. Previously Jock's Auto body damaged my window switch, locking system and misplaced my spare wheel. Then Auto magic did damage my mirror and their paint work was very very poor. Please give my money so that I can repair my car with better professional autobody.

0
Replies (2)
Budget Insurance
Budget Insurance's reply13 Feb 2024, 17:20
Official
Hi Major J, 

That is concerning to hear, and we would like to apologize for the service and experience. 
Our team will be in contact with you to discuss your concerns and your matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Team
MJ
Major J's update19 Feb 2024, 11:15
Reviewer Update
Good day

Please note that the claims department did not respond as you said they are reviewing this matter. So, I do not if we should proceed with the ombudsman. Please advise what needs to be done. Thanks