Very poor service

Item: Budget Insurance
Rating: 1
Author: Lēthabo Hèndriçk Matsié

Very poor service, rude agents. No feedback i have to call them each time to follow up, but they enjoy deducting money every month. Budget insurance disappointed me, didn’t expect such from them. Its been 2 weeks now no response, Im driving a damaged veh but i have insurance.

Helpful (0)

Replies (2)

Budget Insurance's replyOfficial

19 Jul 2024, 08:25

Hi Lēthabo,

That is concerning to hear, and we would like to apologize for the service and experience.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team

Budget Insurance's reply19 Jul 2024, 08:25

Official

Hi Lēthabo,

That is concerning to hear, and we would like to apologize for the service and experience.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team

Budget Insurance's replyOfficial

19 Jul 2024, 08:45

Hi Lēthabo,

We attempted to contact you and was unsuccessful. Kindly provide us with alternative contact details and suitable time for us to contact you.

Kind Regards,
The Budget Team

Budget Insurance's reply19 Jul 2024, 08:45

Official

Hi Lēthabo,

We attempted to contact you and was unsuccessful. Kindly provide us with alternative contact details and suitable time for us to contact you.

Kind Regards,
The Budget Team