MT
MORGAN T
1 reviews | Active since Jul 2015
31 Jul 2015, 15:10
VERY POOR CUSTOMER SERVICE
NOT SURE IF THE AIM OF THIS COMPANY IS TO KEEP YOU ON THE PHONE FOR AS LONG AS POSSIBLE UNTIL YOU GET DISCONNECTED AND AS A RESULT WOULD NOT BE ABLE TO PUT IN A CLAIM.<br> <br> I WAS KEPT ON THE LINE FOR 15 MINUTES AND WAS EVENTUALLY NOT HELPED WITH ANYTHING. DEDUCTS PREMIUMS EVERY MONTH THOUGH WITHOUT FAIL.
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Budget Insurance's replyOfficial
03 Aug 2015, 09:15Hello Morsel,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, whereby a more suitable time was requested.
We acknowledge receipt of the matter and hope to resolve the case as soon as we are able to discuss all the concerns with you personally.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, whereby a more suitable time was requested.
We acknowledge receipt of the matter and hope to resolve the case as soon as we are able to discuss all the concerns with you personally.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply03 Aug 2015, 09:15
Official
Hello Morsel,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, whereby a more suitable time was requested.
We acknowledge receipt of the matter and hope to resolve the case as soon as we are able to discuss all the concerns with you personally.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you, whereby a more suitable time was requested.
We acknowledge receipt of the matter and hope to resolve the case as soon as we are able to discuss all the concerns with you personally.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team