1 reviews | Active since Jun 2015
Very bad service - ********
<p>I currently have a policy with budget insurance. About three months ago I had an accident which I reported to budget. Everytime I call they say they are going to check what the problem is and they will get back to me. even today budget is still taking my money but no service.</p> <p> </p>
Thank you for bringing this matter to our attention
We have accessed your policy and can confirm that there is no claim registered for the incident mentioned. We have however escalated the request to the relevant team to ensure that contact is made with you during the course of today to ensure that the claim is captured
We sincerely apologise for the frustration and inconvenience caused
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention
We have accessed your policy and can confirm that there is no claim registered for the incident mentioned. We have however escalated the request to the relevant team to ensure that contact is made with you during the course of today to ensure that the claim is captured
We sincerely apologise for the frustration and inconvenience caused
Kind Regards
The Budget Team
Thank you budget for a swift response. however I still feel you had to respond appropriatley before I took this any further.
Thank you budget for a swift response. however I still feel you had to respond appropriatley before I took this any further.