jM
jim M

1 reviews | Active since Sept 2023

06 Feb 2024, 22:19

very bad experience service with Budget insurance

good day

kindly assist i have car insurance with Budget insurance. i bought a car at SMD in 2015. the car was accident damaged. the car had a damage in a rear bumper and the front bumper was completetely damaged and removed from the car

i changed both fromnt and reat bumper and the insurance are saying they are not the same bumpers and is true because it was damaged and i changed them

also the insurance said i changed so many things and if i buy a car about 9 years ago by now i changed some of the things and sometimes to look good

they went to smd and they confirmed that the invoice is the same and that i also bout a car at SMd and now they want to thretern me that the car is not the same because i changed the bumper and yes the bumper is not the same. they said ther only existed for 1 day the 9 but i sent the photos on the 8 in the morning. i also received a traffic fine

please assist because this is unfair to me

0
Replies (1)
Budget Insurance
Budget Insurance's reply07 Feb 2024, 07:43
Official
Hi  jim, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team