CC
Clement C

1 reviews | Active since Aug 2019

29 Sept 2023, 06:49

Very ***** and unproffesional

Im very much dissapointed with the service im getting from this guys,they are hiding call recordings that i have requested from them after receiving a pathetic service from them last week friday after gettimg stucked on the side of the road for almost 3 hrs,their consultants are very rude and dont understand the products they are servicing,im prepared to fight this giant until they do the right thing

0
Replies (4)
Budget Insurance
Budget Insurance's reply29 Sept 2023, 08:09
Official
Hi Clement,

We acknowledge receipt of your complaint. 
Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Insurance Team
CC
Clement C's update29 Sept 2023, 08:20
Reviewer Update
What is your reply?
Budget Insurance
Budget Insurance's reply29 Sept 2023, 09:01
Official
Hi Clement, 

Please be assured that we have escalated your complaint to the relevant department who will be in contact with you. 

Kind regards,
The Budget Team
CC
Clement C's update29 Sept 2023, 10:20
Reviewer Update
No body has contacted me,obviously the management is involved im hidimg this calls,i will email to Tom Creamer