Vehicle tow (5 September 2025)

The agent that assisted me was absolutely amazing. It didn’t take more than 10 minutes for her to call me after I had requested an emergency tow.

The first thing she wanted to find out was am I safe and am I in a place where I can safely speak to her so she can get an understanding of where I am and what type of tow I need.

From the time I put in the request for an emergency tow to getting the car home took around 1 hour and 30 minutes in rush hour traffic.

She also kept my emergency contact up to date with everything. In the stress of having my tyre bursting on the highway her name slipped my mind however please let the lady who assisted with towing a Mazda from Midrand to Pretoria (25/12/2025) that she is amazing and a stellar example of customer service and care. Truly appreciate how she assisted me