BV
Bertus V
1 reviews | Active since Aug 2015
03 Aug 2015, 06:23
Vapinsbudg R206
I only have a Yaris (2007) model , house hold of about R100 000 and 2 Bicycles and pays R R962.08. That's a lot. For a few months I pay every month a extra charge of R 206.00 , Vapinsbudg ? Als 4 months ago I asked for the Policy Document and then suddenly saw that they increased the acsess amount from R3500 to R9000 with out even informing me. They did fix that.
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Budget Insurance's replyOfficial
03 Aug 2015, 10:23Hello Bertus87,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We understand that clarity has been provided around the Value Added policy and what it covers.
In the interim alternate bookings for the assessment of the vehicle is being arranged.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We understand that clarity has been provided around the Value Added policy and what it covers.
In the interim alternate bookings for the assessment of the vehicle is being arranged.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply03 Aug 2015, 10:23
Official
Hello Bertus87,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We understand that clarity has been provided around the Value Added policy and what it covers.
In the interim alternate bookings for the assessment of the vehicle is being arranged.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We understand that clarity has been provided around the Value Added policy and what it covers.
In the interim alternate bookings for the assessment of the vehicle is being arranged.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team