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Zenani N

1 reviews | Active since May 2022

31 Jan 2025, 21:34

VAP no show, again!

Budget VAP Motor warranty at it again with nonsense service. I have been requesting for a Proof of payment for the release of my car from the dealer from a claim they rejected, after they asked for the car to be stripped for R6000 and now I have to pay that balance for nothing. I have been asking for this POP since Tuesday, still nothing. Can I get help?

0
Replies (2)
Budget Insurance
Budget Insurance's reply31 Jan 2025, 21:43
Official
Good day Zenani,

We acknowledge receipt of your complaint and sincerely apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Thank you for your patience and understanding.

Kind regards,
The Budget Team

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Zenani N's update31 Jan 2025, 21:48
Reviewer Update
No I don’t understand, please fix this promptly. I am not happy at all!