LK
Lesego K

1 reviews | Active since Oct 2023

20 Dec 2023, 10:32

VAP insurance ****

Budget insurance VAP department is the worst of its kind. I once claimed with this in 2019 and they rejected my claiming stating the damage exceeds the insured amount.

I gave them another chance this year, I claimed again using a different car. Was given the claim number ***-1, went through the whole process but now they are mute. All my calls go unanswered and so are my emails. No wonder I cancelled my car insurance with them, they offer terrible service.

0
Replies (2)
Budget Insurance
Budget Insurance's reply20 Dec 2023, 10:34
Official
Hi Lesego, 

That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team
LK
Lesego K's update22 Dec 2023, 09:31
Reviewer Update
I am still waiting for your team to be in contact with me, what kind of service is this Budget insurance?