LK
Lesego K
1 reviews | Active since Oct 2023
20 Dec 2023, 10:32
VAP insurance ****
Budget insurance VAP department is the worst of its kind. I once claimed with this in 2019 and they rejected my claiming stating the damage exceeds the insured amount.
I gave them another chance this year, I claimed again using a different car. Was given the claim number ***-1, went through the whole process but now they are mute. All my calls go unanswered and so are my emails. No wonder I cancelled my car insurance with them, they offer terrible service.
Helpful (0)
Replies (2)0
Replies (2)Budget Insurance's replyOfficial
20 Dec 2023, 10:34Hi Lesego,
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply20 Dec 2023, 10:34
Official
Hi Lesego,
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
LK
Lesego K's updateReviewer Update
22 Dec 2023, 09:31I am still waiting for your team to be in contact with me, what kind of service is this Budget insurance?
LK
Lesego K's update22 Dec 2023, 09:31
Reviewer Update
I am still waiting for your team to be in contact with me, what kind of service is this Budget insurance?
