UTTER DISGUSTING SERVICE

I phoned the call centre on Saturday 28/03/2015. After pressing millions of buttons to EVENTUALLY get through to a call centre agent, I exclaimed that my cellphone battery was about to die, and airtime run out, thus, I requested for call back to another number...<br> <br> I am still waiting for that call? Maybe they will send someone next week?<br> <br> I could still be stranded with something as simple as a dead battery if it wasnt for a kind gentleman helping me to runstart my vehicle.<br> <br> Thank you Budget as I now know what I WAS paying for. NOTHING except bad service and incapable call centre agents.<br> <br> Please advise what the precedure is to cancel my insurance with you as well as if there is any other details i need to know...