SS
Shaun S
1 reviews | Active since Mar 2015
03 Sept 2020, 14:29
Useless to even cancel policy
What a headache just to get your policy cancelled. Emailed, then I was told it has to be on phone. then I phone. so the more I tell them I dont want to stay with them as they had their chance to give better premium. the insist, so I said okay call me back with better quote. this call never happened since 21 August. again I ask cancellation on email. cant, so call again on 01.09.2020, while on the call it gets cut and no return call from Budget.
I have a 8-5 job and cant be sitting and resolving personal things all day. all I want is my policy cancelled as I already have new insurance effective 26.09.2020
Really never seen such a level of useless in my life
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
03 Sept 2020, 14:39 Hi Shaun,
We would like to apologize for the service you have received.
Our team will look into your matter and contact you.
Kind Regards,
The Budget Team
We would like to apologize for the service you have received.
Our team will look into your matter and contact you.
Kind Regards,
The Budget Team
Budget Insurance's reply03 Sept 2020, 14:39
Official
Hi Shaun,
We would like to apologize for the service you have received.
Our team will look into your matter and contact you.
Kind Regards,
The Budget Team
We would like to apologize for the service you have received.
Our team will look into your matter and contact you.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
11 Sept 2020, 11:49Hi Shaun,
Thank you for allowing us the opportunity to assist with this.
We can confirm that the policy has been cancelled and apologise for the inconvenience caused.
Regards,
The Budget Team
Thank you for allowing us the opportunity to assist with this.
We can confirm that the policy has been cancelled and apologise for the inconvenience caused.
Regards,
The Budget Team
Budget Insurance's reply11 Sept 2020, 11:49
Official
Hi Shaun,
Thank you for allowing us the opportunity to assist with this.
We can confirm that the policy has been cancelled and apologise for the inconvenience caused.
Regards,
The Budget Team
Thank you for allowing us the opportunity to assist with this.
We can confirm that the policy has been cancelled and apologise for the inconvenience caused.
Regards,
The Budget Team