BN
Bianca N

1 reviews | Active since Jul 2024

24 Jul 2024, 11:10

Useless insurance, NO HELP WHATSOEVER

Absolutely pathetic service, been a week and no contact on your accident claim and no processor. Take our money every month faithfully with no actual assistance in need. They didn't even call the 3rd party for notification of liability to pay anything. It is absolutely ridiculous from the agents and departmental heads. Useless, I will be getting all my witnesses involved as this is totally unacceptable. BUDGET DOESN'T SIDE WITH CUSTOMERS THEY USE US TO GET MONEY AND HAVE ABSOLUTELY NO CONSIDERATION. DONT EVER TAKE BUDGET INSURANCE THEY ABSOLUTELY USELESS

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Replies (1)
Budget Insurance
Budget Insurance's reply24 Jul 2024, 11:15
Official
Hi Bianca, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. 
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team