Upset client

I’m extremely upset with the level of service I’ve received thus far. It’s been 5months since my accident for the past 5months I’ve been given 3 different completion dates mind you I have to be the one doing the digging to find out how far are they with getting my car repaired. I was told about the Durban floods causing a delay with completion, right now I’m waiting for the 29th June I’m hoping this is the last date change. I’ve made several calls to budget my complaint is falling to deaf ears.for-heaven sake I’m not driving a Ferrari that it would take them that long to get parts for repairing my car. Can someone please speed up the process and get the car repaired. I’m pregnant the courtesy car lasted for a lousy 15days which I had to pay for to my surprise 😳now I’m struggling getting to and from work since we don’t have public transportation to where I work. 😡🤬I can surely tell you Budget you’ve just lost a client.