Unsatisfied with Budget Insurance

Morning my nape.oa Portia Lebotse, I have insurance with Budget the service they giving me is so so Portia they don't even deserve a star rating,had accident on 40.06.2022 my car is written OFF firstly they asked for a medical report from the Dr who saw me at Welmet private hospital which had nothing to do with the car accident they they asked me.from my previous history Outsurance history claim.i gave them.they then asked.me for my history of insurance I took when.the car was bought I gave them.2015 to till 2020 was a gap.which I did.not have insurance because of my financial frustain. There was a 5 years gap I took till I took Budget after canceling them I took Outsurance and the canceled then took Budget. They taking me from.pillar to post about paying for my car. They still debited even now when my car is still at the panel beaters. The.lady who.is handling my case Jammie Lee Cherry said to me yesterday that he's.taking my matter to the management and clearly said my.case might me regusteed I asked for my recording when taking the policy they said I said I said my car was insured for 10.yeara where by I answered by saying I have been driving for 10yeqrs even my answer on the recording was not so clear yoh could hear that I couldn't or didn't answer it with confidence I answered by not answering what I understood by saying I was driving it for 10 years. BUDGET INSURANCE when they advertise their insurance they make people like it's a good company. Their.sercixe is so.poor poor and don't think.ill tell anyone to.take I'm frustrated even now dealing with my post traumatic disorder even on medication. The lady Jemmie said.it.clear that it might.be declined why.dont know I.was honest as.ever when taking their.policy. Informed need from me it has nothing.do with my accident. Please I need your intervention. I don't owe.them nothing. My ID no is *** ***