IM
Itumeleng M
1 reviews | Active since Feb 2019
11 Feb 2022, 06:37
Unreliable, Inept, Rude Budget Insurance
On 4 February 2022, I had to fight with Budget Insurance to provide me with the policy cancellation letter. I spoke to a very arrogant, extremely rude and inept person. I requested a recording of my conversation. To this day, I Budget Insurance has not forwarded the recording. I struggled with a claim for a 2011 tv; Budget Insurance is unreliable and should be expo2for who they are!!!!
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Replies (2)
Budget Insurance's replyOfficial
11 Feb 2022, 10:50Hi Itumeleng,
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Budget Team
Budget Insurance's reply11 Feb 2022, 10:50
Official
Hi Itumeleng,
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Budget Team
We would like to apologise for the service you have received.
We will escalate your matter to our team to look into. They will contact you with feedback.
Kind Regards,
The Budget Team
IM
Itumeleng M's updateReviewer Update
11 Feb 2022, 10:58All I want is a recording of my call. I see no point of escalating the matter, unless, of course, it is to seek authorisation for the recording to be forwarded to me. Thus, DO NOT CALL ME!!!! Just send me the recording and we're done!!!!
IM
Itumeleng M's update11 Feb 2022, 10:58
Reviewer Update
All I want is a recording of my call. I see no point of escalating the matter, unless, of course, it is to seek authorisation for the recording to be forwarded to me. Thus, DO NOT CALL ME!!!! Just send me the recording and we're done!!!!