unprofessional service

<p>requested my insurance to be cancelled a month ago and was told it was cancelled.</p> <p>received an email a month later stating that I owe premiums for the month that I had cancelled.</p> <p>called in to cancel again and told that it was never cancelled and it would be done today to await cancellation confirmation.</p> <p>nothing received by them.</p> <p>called again to ask about the cancellation and was told that I would be resent email confirmation.</p> <p>still have not been sent any documents regarding cancellation.</p>