TN
Tidimatso N

1 reviews | Active since May 2018

14 May 2018, 18:02

Unprofessional panel beaters (Automagic)

I'm not happy with the service I'm getting from the panel beaters (Automagic - Centurion). Took the car for repairs on the 18th of April and the estimated completion date was initially the 7th of May. I was told on the 7th that the date has been extended to the 9th, on the the 9th they extended to the 11th. I had to make a follow up on the 11th regaring the collection of the car and I was told the date has been extended AGAIN to the 17th of May. I mean what's taking so long ?(the car had few scratches on the bumper and headlight had to be replaced, it was drivable). The car has been gone for a month now for something that had to be completed in two weeks. This is an inconviniece to me. The panel beaters are unprofessional

0
Replies (2)
Budget Insurance
Budget Insurance's reply14 May 2018, 18:53
Official

We acknowledge receipt of your complaint.

Kindly be advised that a Customer Relation Specialist will contact you during business hours to address your concerns.

Kind regards

The Budget Team

Budget Insurance
Budget Insurance's reply25 May 2018, 14:29
Official

Dear Ms Ntseke

Kindly be advised that we have received confirmation from the Management team that the repairs to the vehicle were completed on the 15th of May and that the vehicle has been collected.

Trust that you are still happy with the repair work.

Have a good weekend ahead.

Kind Regards

The Budget Team